Reliable Support When You Need It
Our team is available during normal business hours to provide timely support and assistance.
If you need help outside of regular business hours, our after-hours support is available to ensure you have access to assistance when it’s needed most.
Normal Support Hours: Monday through Friday – 8:00AM-4:00PM
After Hours Support available by calling 314-880-9977, Option 1
How Can We Help?
Need technical assistance or service support? Submit a Service Support Request and our team will review, prioritize, and respond to your issue. Providing detailed information helps us resolve your request as quickly as possible.
Questions about an existing ticket? Check Status of Existing Service Call
Need to return a product for repair, replacement, or evaluation? Complete an RMA Request to begin the return process. Our team will review your submission and provide instructions for the next steps.
Questions about an existing RMA? Check Status of Existing RMA
Contact Us by Phone
Need immediate assistance? Calling our support team is the fastest way to connect with a representative for service-related questions or urgent issues.
314-880-9977, Option 1
View the status of your service tickets, access invoice history, and explore dashboards that provide insight into service activity and trends. The portal offers a convenient, centralized view of your account information and reporting.
Need access? Request Portal Access