A history of enabling customer transformation

In 1976, Primary Systems was founded in St. Louis, MO as a uniquely qualified company to provide for the design installation and maintenance of Life Safety systems.  For over 40 years, Primary Systems has provided customized and comprehensive solutions within the greater St. Louis, Southern & Central Illinois Healthcare and K-12 Education markets. 

Primary Systems is the trusted source for communication, security, and life safety solutions that meet the needs of our customers. We utilize a consultative approach to conduct an in-depth needs analysis, enabling our customers to fulfill their mission critical processes. As industries continue to evolve, we constantly research and select only the best-in class product collection. Our mission is to utilize these products to create an integrated solution with your goals and needs in mind, ensuring satisfaction, flawless integration, and system adoption. At Primary Systems, we strive to exceed your expectations and invest the time and resources into every job. 

Proud members of

Leadership Team

Steven Potts


Steven brings over thirty years of leadership experience in the management, sales, and marketing fields. Prior to Primary Systems, he was Director of Sales at Lucent Technologies with an impressive record of P&L management and operations and marketing. Steven has also worked with various start-up firms to establish market presence and strategic accounts in the Telecommunications field.

Jim Faber


Jim is responsible for the financial affairs of the company including accounting, financial reporting, controllership, budgets and treasury. In addition, he oversees the administrative functions and management of human resources. Jim was essential to the development of Primary Systems current financial plans and policies, accounting and administrative practices, personnel policies and implementation of the management accounting system needed to support the growth and goals of the company. Jim has more than 30 years experience in accounting and financial management with a proven background in the construction industry.

Jeff Jarvis

VP, Operations

Jeff is responsible for overseeing all of Primary Systems technical activities including technical support, service and installation. Jeff has been with Primary Systems for over thirty years and has held various positions in the company including Installation Manager, Project Manager and General Foreman. Jeff’s longevity with the company has played an instrumental role in developing the support strategies in our service and installation department, which is the cornerstone of Primary Systems success.