St. John's Mercy Health Care 

 



Facility
At St. John's Mercy Health Care, they make a difference by touching the lives of those they serve with compassion and exceptional service. With a total of 1,166 licensed beds, they are one of the largest Catholic-sponsored health care complexes in the nation. Since 1871, they have been known for comprehensive family medical care, medical education, research, community services, and dedication to the Mercy values of compassion and caring for all members of the community. St. John's Mercy Health Care is a member of the Sisters of Mercy Health System.


Objective

St. John’s Mercy is one of the largest Catholic-sponsored health care facilities in the nation. With a total of 1,166 licensed beds, they are one of the largest Catholic-sponsored health care complexes in the nation. St. John’s was in need of a solution for bed management. They wanted the ability to identify their exact bed count and occupancy level at any given time. It became imperative to St. John’s Mercy that all employees had knowledge of how many beds were available for incoming and transferring patients. By accomplishing this St. John’s would help alleviate patient over flow and ensure total patient care and satisfaction.


Solution
St. John’s Mercy has partnered with Primary Systems to provide a census alert system. A custom graphics program displays census information on 42” LCD screens in employee lounges. This enables doctors and nurses to have knowledge of patient census status at all times. To accomplish this task Primary Systems utilized Chyron and its ChyTV’s system to customize a Census Alert System to fit St. John’s needs. ChyTV is a High-Performance, Low-Cost Video Graphics System for Television Information Displays and Digital Signage. Depending on the population of the beds, ChyTV would correspond with a color that would indicate to doctors and nurses the number of beds available. With the integration of the customized Census Alert System it provided a total census solution for St. John’s Mercy.

Results

  • Knowledge of Bed Space
  • Better Communication among Employees
  • Efficient Bed Turnover