Cardinal Glennon Chrildrens Medical Center 


Named after John Cardinal Glennon, the Archbishop of St. Louis from 1903 to 1946, SSM Cardinal Glennon Children's Medical Center first opened its doors in July 1956. It was the Archbishop's objective to see a health care facility open to all children in need of medical care. The hospital first was named Cardinal Glennon Memorial Hospital for Children. Those who have come to know it well simply refer to it as "Glennon."


Each year there is a rising number of premature babies born. To meet our community's growing need for advanced care, Cardinal Glennon has built state-of-the-art Neo Intensive Care Unit (NICU). The objective for the NICU was to provide a total communication platform. It was their goal to be able to respond to an emergency call and know where emergency equipment is at any time.


In addition to the new NICU addition Cardinal Glennon also expanded the number of OR’s as well. They were looking for a complete integration of a process management system.

Cardinal Glennon partnered with Primary Systems to meet their objectives. In the NICU Primary Systems utilized Ascom wireless telephony and Rauland nurse call with Responder NET and Tracer. The Responder IV’s components allowed for staff assist warnings to be interfaced with the Ascom wireless telephony in the event of an emergency. Responder NET provided Cardinal Glennon a simple PC interface for easy staff sign-on, staff-to-patient assignments, and customized patient/staff information displays - all on their network. Tracer is a badge that when attached can be used to locate anyone or anything. At Cardinal Glennon they utilized the tracer badge by attaching it to both the staff and their emergency equipment. The benefit was that it allowed everyone to have knowledge of the exact location of other staff and emergency equipment at all times. The end result is increased productivity, communication and faster response time in the event of an emergency.   


In the new OR’s Primary Systems implemented a two button process management system that has essentially eliminated seven phone calls in the process of patient delivery and exit. This innovative technology allows the following benefits with the push of a button: this alerts Recovery a patient is coming, alerts Housekeeping that room needs to be cleaned, notifies Central Supply and Charge Nurse that the surgery is completed and to be ready for the next one. A second button is utilized when housekeeping has completed cleaning the suite and has it ready for the next patient. Given these improvements Cardinal Glennon was given a complete process management system they were seeking.


  • Increased Efficiency
  • Improved Communications
  • Improved Process Management
  • Enhanced Patient Car
  • Reduce Noise Levels