Belleville Memorial Hospital 

 



Facility
Serving the community since 1958, Belleville Memorial Hospital, a 313-bed independently owned and operated community hospital located just 15-minutes east of downtown St. Louis, Missouri, provides a full range of inpatient and outpatient services. Memorial is the area's largest provider of surgical services and diagnostic imaging as well as physical therapy/rehab services. Memorial also operates the metro-east's largest Emergency Department with 50,000 annual visits. Memorial also operates a 108-bed skilled nursing-rehab facility adjacent to the hospital.


Objective
Belleville employs over 2,200 full and part-time employees and a Medical Staff of over 300 physicians representing 44 specialties. Belleville Memorial’s objectives were to improve communications among patient and staff while also providing a bed management solution that would make patient care more efficient.


Solution

By replacing the existing nurse call system and utilizing Rauland’s Responder IV System and RNET Software while integrating with Ascom Wireless Phones the hospital was able to create better bed management and a flexible integrated communications platform.

With the Ascom integration nursing staff is notified of a patient call by an alert tone and vibration on the Ascom Wireless Handset, which displays the call information (room number, bed number, call priority) on an LCD display. At the simple press of a button a conversation path is opened from the caregiver to the Responder IV bedside station allowing the caregiver to discover the nature of the request before he or she travels to the room creating a more efficient solution.

 

Effective bed management starts with a simple system with high staff compliance. With a push of a button Rauland's Responder NET solution allows housekeeping to be notified instantly through pocket paging, wireless phones and/or real-time PC screens of which rooms are in need of service, while staff have the convenience of knowing immediately when a room is available. Room requests are managed easily from real-time screens showing open rooms, pending discharges and rooms in need of maintenance. Rauland’s RNET provided Belleville Memorial Hospital with a complete bed management solution.

Results

  • Increased Efficiency
  • Improved Communications
  • Enhanced Patient Care
  • Reduce Noise Levels
  • Quick Room Turnover
  • Increased Profitability